At Dignus quality is key. We are committed to the very highest level of support and providing a service that is second to none and that truly values the individual.
The management team provides support to all services to ensure they are fully compliant with the standards required by the full range of industry regulatory bodies and regular on-site visits occur to undertake service and risk assessments.
In order to continually update and improve our service delivery, we believe it is important to obtain the opinions wants and needs of the people we support. Their families and wider support networks, including staff and key workers are also consulted. We produce an annual satisfaction survey to capture the views of each individual to ensure we are constantly updating our service provision to match the requirements of each. These surveys are produced in a range of formats to ensure everyone’s opinion is given equal weighting.
At Dignus we constantly strive to achieve equal opportunities for both our employees and the people we support. We do this by providing a positive and accessible environment free from prejudice or discrimination, and by valuing the needs, rights and choices of all individuals.
We take any complaint or protection issue seriously. We therefore have a formal complaints procedure in place, which has been designed to be fully accessible to everyone. Further information regarding the complaints procedure is available from the manager of each service as well as by contacting our Head Office.
We are registered with and regulated by the CQC. For all of the latest
inspection reports, please refer to the individual homes.
Click here for the individual homes.
Dignus Care Group Head Office:
Peak House, Farm House Way, Great Barr, Birmingham, B43 7SE
Click here to view map.
T: 0121 357 5049
E: admin@dignushealthcare.co.uk
